WordPress management for white label WebAgencies. Dedicate yourself to growth, we take care of the rest.
Does your web agenciy create outstanding sites, but often but post-launch take too long? Our Service Desk is the solution: reliable post-launch support that allows agencies to focus on their growth, leaving the care of their clients to us.
Our service desk is designed specifically for web agencies that wish to elevate their operational efficiency and their clients' satisfaction. Here's how our service desk can transform your business:
Continuous Customer Service
Provide your customers with seamless, round-the-clock support, enhancing their experience and loyalty.
Reducing Fiss Costs
Minimize costs related to personnel management with our outsourcing solution. Optimize resources and reduce overhead.
Elimination of Turn-over
Forget the instability caused by technical staff turnover. Our team of experts is always available to cover every need without interruption.
Customer Satisfaction
It improves the perception of your brand by offering quick and professional responses, thereby increasing your customers' trust and satisfaction.
Time Savings
It frees up resources and concentration to focus on the heart of your business, increasing conversions and project quality by reducing operational load.
Freelancer Independence
Avoid the uncertainties associated with freelancers' schedules for site creation and management. Our dedicated team ensures continuity and professionalism without waiting.
To maximize the effectiveness and adaptability of our support, we offer two different ways of managing the end client, allowing your agency to choose the option that best suits its needs:
White Label
In white label mode, we act completely under your banner: we use the emails and phone numbers you provide for all communications, ensuring an invisible, integrated presence. This approach allows you to maintain brand consistency without your customers perceiving our direct involvement.
Direct Management
In Direct Management mode, you contract your client directly with us for hosting and support. This all-inclusive plan frees your agency from all operational responsibilities. From technical support to routine maintenance, we take care of everything, allowing you to focus on business development without worry.
Detail of Plans Offered
Pay-As-You-Go
Ideal for agencies that need sporadic service, this option allows you to pay only for the time you actually use. If you only use half an hour of service, you will only be billed for that half hour.
All-Inclusive Plan
For only €19 per month per customer, we offer a complete package that includes hosting, domain and up to 10 monthly support tickets. It is the ideal solution for those seeking complete, worry-free management.
Augment your tech teams with our skilled developers, providing the expertise you need.
VAT and Tax Code 13220190964 REA - MI 2710671 PEC - softgeniasrl@onepec.net Share Capital - 10,000 euro
